Jane Broomfield later learned that Nola’s vaccination papers had been forged (Photos: Jane Broomfield / SWNS)

A family ended up with a vet bill of £ 11,000 after the puppy they bought online came with false vaccination documents and died from a virus two weeks later.

Jane Broomfield, 47, paid £ 550 for what she thought was a nine week old Jack-A-Bee puppy, which she named Nola, after seeing an ad on Gumtree.

She said she felt confident that the Jack Russell-Beagle cross was well cared for as it came with documentation indicating that it had been bitten and microchipped and treated for fleas and worms.

The mother-of-two grew suspicious when the seller gave her an address that didn’t exist and met her outside, but the family – including 16-year-old daughter Beau and 13-year-old son Cayden – are fell in love with the puppy.

Within three days, Nola, who was drowsy and suffering from bloody diarrhea, had to be taken to an emergency vet where she was diagnosed with the parvovirus.

Nola would have been protected had she received her vaccines, but the vet confirmed the documents were likely forged. She hadn’t been microchipped either.

The next day, Jane was told that Nola was not even the advertised breed and that she was probably much younger than had been led to believe.

Nola underwent a week of intensive treatments totaling over £ 10,000 but sadly passed away on Saturday 26 June.


Jane Broomfield with the puppy.  See the story of SWNS SWTPpuppy.  A family ended up with a £ 11,000 vet bill after the puppy they bought from Gumtree came with false vaccination papers - and died from a virus two weeks later.  Jane Broomfield, 47, spotted an ad online for the dog Nola and captured the puppy, paying? 550.  She said she felt reassured the animal was being well cared for because vendors said it came with a vaccination document, microchip, and had received flea treatment and worms.  The mom of two grew suspicious when the salesperson gave her a house number that didn't exist and met her on the street with the dog.
Jane Broomfield said she bought the puppy after her family fell in love with her (Photo: Jane Broomfield / SWNS)

The puppy.  See the story of SWNS SWTPpuppy.  A family ended up with a £ 11,000 vet bill after the puppy they bought from Gumtree came with false vaccination papers - and died from a virus two weeks later.  Jane Broomfield, 47, spotted an ad online for the dog Nola and captured the puppy, paying? 550.  She said she felt reassured the animal was being well cared for because vendors said it came with a vaccination document, microchip, and had received flea treatment and worms.  The mom of two grew suspicious when the salesperson gave her a house number that didn't exist and met her on the street with the dog.
But they were heartbroken when Nola died from a virus just two weeks later (Photo: Jane Broomfield / SWNS)

Devastated Jane, who also has a nine-year-old dog called Buster, said: “It has been absolutely horrible for me and the kids. I cried for about a week.

“I just want this kind of thing to stop, and I want to get the word out to other people, because I don’t want other families going through this.

“We’ve all been so tearful and angry; very very angry.

Jane, a mobile hairdresser from Bagshot in Surrey, said she had been forced to find extra work trying to pay vets’ bills, adding: “I don’t know where I’m going to get this money.

“Just the intensive care team costs around £ 10,000, then my vet and off-peak hours take him to around £ 11,000, and I have to pay for his cremation.”


Jane Broomfield.  See the story of SWNS SWTPpuppy.  A family ended up with a £ 11,000 vet bill after the puppy they bought from Gumtree came with false vaccination papers - and died from a virus two weeks later.  Jane Broomfield, 47, spotted an ad online for the dog Nola and captured the puppy, paying? 550.  She said she felt reassured the animal was being well cared for because vendors said it came with a vaccination document, microchip, and had received flea treatment and worms.  The mom of two grew suspicious when the salesperson gave her a house number that didn't exist and met her on the street with the dog.
Jane has spoken out to warn others of the dangers of buying puppies online (Photo: Jane Broomfield / SWNS)

Jane said she wanted to talk about the ordeal to try to warn others about the dangers of buying pets online.

She said the salesperson – also known as Jane – blocked her number when she told her how expensive the treatment was.

Thinking about the purchase, she recalled how “all the pictures of dogs were out on the grass” with “no sign of people”.

She continued, “There was a photo of a beagle that was supposed to be Nola’s mom, but the vet said she didn’t have a beagle in her.

“If you buy a dog, be extra vigilant and demand to see the parent dogs and where they live.

“They understand you because they know you will fall in love when you see the dog.”


RSPCA Tips for Spotting Online Puppy Dealer Ads

Dealers use the Internet to their advantage when it comes to advertising and selling breeding puppies. The RSPCA says 87% of the commercial puppy calls it receives are from pets purchased over the internet.

Nobody looking to buy a puppy Please be sure to read the advertisements carefully and look for telltale signs:

  • Dealers can use the same contact number on more than one listing. Try searching for the number on Google to see if it has been used on other puppy ads.
  • The descriptions may have been copied and pasted and used on more than one ad – try searching Google for the description and see if it has ever been used, verbatim.
  • Words like “miniature” and “teacup” can be a sign that dealers are trying to take advantage of popular terms.
  • Photos of the puppies may have been used in other advertisements. Right click on the photo, select “search for an image on Google” and see if it has been used on other ads.
  • If the ad says a puppy has been vaccinated – check his age. A puppy cannot be vaccinated until it is four to six weeks old. So if a person advertises a three week old vaccinated puppy, they are lying.
  • If the puppy is advertised as having a passport, it has most likely been imported.
  • The charity says it has seen dealers pretend they are Registered Kennel Club to convey legitimacy – but beware of this, ask for original documents and check with the kennel club before purchasing a puppy.
  • The promises of “free insurance” and “puppy packs” do not mean that the advertisement is from a legitimate breeder.

For more information, consult the RSPCA puppy swap campaign.

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